Turnaround

Please contact us to check the inventory status. Orders placed before 1 pm Pacific Time will be shipped out the same day for all small items in stock. If we are not able to ship on the same day that the order was received, we will contact you by email to inform you of the estimated delivery time. Orders can be placed any time online, by email, or via fax. Orders can be placed by phone Monday – Friday, 8 am – 4.30 pm Pacific Standard Time, excluding holidays. For large items, if we have stock we will ship in one week.

Carriers

Our standard shipping services are provided via FedEx 3 day or ground service at our discretion. A standard $30 shipping & handling fee will be applied per shipment. At many times, placing order on this website results in a cheaper shipping cost than calling us. Please find more at “Shipping Rates Online” below. If you require expedited shipping, please contact us. Please note that additional charges will apply for rush orders. Shipping charges will be prepaid and added to the invoice. Shipping Condition for the US domestic is FOB (“Free On Board”) Destination, meaning we are responsible for any damage or loss during transport until point of arrival. For large size items, we ship by freight services such as FedEx Freight or YRC.

Order Tracking

Once your order has been shipped we will send you a confirmation email with the tracking information included.

Shipping Rates Online

Shipping rates charged for online purchases are based on the weight of the products and your specific location. Before the final checkout page the cost of shipping will be reflected and you have the option to not complete the order if for any reason you change your mind. Sales tax may be collected for non-labor items in California.