The issue may lie in needing to balance the items in the centrifuge or leveling the centrifuge itself.
TOMY Solutions Articles
The Tomy MX Autoclave Does not Start Running
Please ensure that the run time has been set. It will not start until the runtime is programmed.
The Tomy MX Autoclave Does not Properly Cool Down
This article provides steps to take to allow the autoclave to cool down properly.
The Tomy MX Centrifuge Chamber lid Does not Open.
This article gives a simple protocol to follow to open the lid.
The Tomy MX Centrifuge has Tears or Holes in the Motor Boot.
The motor boot will have to be replaced.
The MX Centrifuge Chamber lid Gasket is Damaged or Deformed.
It is recommended to replace the deformed lid gasket.
Tomy SX Autoclave Does not Reach the Programmed Temperature Using an Independent Temperature Sensor.
This article outlines a potential reason for why the autoclave does not reach the programmed temperature.
Metal Ring too Small for Replacement lid Gasket
This article outlines a procedure to make the ring fit onto the lid gasket.
SX-series Error Codes
This article contains a table of the causes and ways to resolve error codes.
Nothing is Displayed on the Tomy SX Autoclave, Even With the Power Supply Switch Turned ON.
Power connection from mains power to the unit might be the cause of no display.
Temperature Rises Slowly for the Tomy SX Autoclave
This article provides some potential reason for why the temperature inside the autoclave rises at a slower than nominal rate.